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(Updated 6/27/07 )

Support Packages

While purchase of the software includes some support, you may want to extend your support period with one of our support packages.

Support at this time is email support only. All support requests will be attended to within 24 hours.

Support requests cover the problems in the following areas:

• Software functionality
• Database issues
• Configuration
• Installation
• Updating

Support Limitations

Paid support packages do not include customization of templates or data. These services are provided under a separate customization charge. However, support can give guidance and assistance in these areas.

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